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Managed IT services provide comprehensive technology management and support for your business, including 24/7 network monitoring , automated system updates, Mobile Device Management (MDM), and proactive maintenance. Instead of dealing with technology emergencies and unpredictable repair costs, you get predictable monthly pricing and peace of mind.

Our managed services cover everything from video surveillance and access control systems to wireless networks and gate operators . We monitor your systems continuously, catching 95% of issues before they become expensive emergencies. This allows you to focus on growing your business while we handle the complex technology management.

As certified experts, we provide managed services for industry-leading platforms including PDK access control systems (we're a PDK Platinum Partner), Turing Video Systems for AI-powered surveillance, Control4 home automation (Gold Dealer status), and Lutron lighting systems (certified installer).

We also manage enterprise-grade WiFi 6E networks , cellular failover solutions, VoIP communications, and gate automation systems. Our team handles everything from firmware updates to advanced configuration management across all these platforms, ensuring seamless integration and optimal performance.

Our 24/7 system monitoring uses advanced analytics and automated incident detection to identify potential issues before they impact your operations. We continuously track network performance, bandwidth utilization, device health, and security threats across all connected systems.

When anomalies are detected—such as network slowdowns, security breaches, or equipment malfunctions—our system automatically alerts our technicians who can often resolve issues remotely before you even notice a problem. This proactive approach has helped us achieve zero surprise failures for our managed service clients, with real-time response capabilities even during off-hours.

Mobile Device Management (MDM) gives you complete control over smartphones, tablets, and other mobile devices used in your business. This includes remote configuration, security policy enforcement, app management, and the ability to locate, lock, or wipe devices if they're lost or stolen.

MDM is essential for businesses concerned about data security, compliance requirements, and employee productivity. Our managed MDM services include compliance reporting, automated security updates, and immediate response capabilities for security breaches or device issues—protecting your sensitive business information across all mobile endpoints.

Cellular failover solutions automatically switch your critical systems to cellular data networks when your primary internet connection fails. This ensures that essential services like access control systems , security cameras , VoIP phones, and point-of-sale systems remain operational during ISP outages.

Our managed services include proactive cellular failover configuration, redundancy testing, automatic activation during network failures, and detailed event logging. We optimize data usage and provide volume pricing to keep failover costs predictable, while ensuring your business never experiences connectivity-related downtime.

Our preventive maintenance program includes regular system inspections, camera cleaning and calibration, firmware updates, security patch deployment, and network performance optimization. We proactively test failover systems, validate backup configurations, and clean equipment to prevent dust and environmental damage.

This scheduled maintenance approach extends equipment lifespan significantly and catches potential failures before they occur. For properties with automated gate systems , we inspect mechanical components, test safety sensors, and ensure smooth operation. For network infrastructure , we optimize configurations, update security certificates, and verify redundancy systems are functioning properly.

Managed services deliver substantial cost savings through predictable monthly pricing , extended equipment lifespan, reduced emergency repair expenses, and eliminated budget surprises. Instead of paying premium rates for emergency service calls, you get comprehensive support included in your monthly investment.

Our proactive monitoring and maintenance prevents costly system failures and reduces downtime expenses. We also provide consolidated vendor management, streamlining your procurement and support contracts. With optimized cellular failover usage, mobile device lifecycle management, and strategic technology planning, most clients see 30-40% reduction in total technology costs while getting better performance and reliability.

Managed services are ideal for commercial properties, medical offices, marinas, private communities, gated neighborhoods, and multi-location businesses that depend on reliable technology but don't want to manage it themselves. We specialize in properties with complex integrated systems including access control, video surveillance, gate automation, and network infrastructure.

Organizations that benefit most include those with 24/7 operational requirements, multiple properties requiring centralized management, compliance and reporting obligations, or limited in-house IT expertise. Our services are particularly valuable for residential communities and commercial properties where technology downtime directly impacts security, operations, or resident satisfaction.

Yes, absolutely. Our certified technicians can take over management of existing systems installed by other providers , including PDK and other access control platforms, various video surveillance systems, network infrastructure, and gate automation equipment. We'll perform a comprehensive system assessment to understand your current configuration.

We specialize in inheriting and optimizing underperforming systems. Our team will document your entire technology infrastructure, identify improvement opportunities, implement proper monitoring, and ensure everything is properly configured and maintained. Many clients come to us frustrated with previous providers and appreciate our systematic approach to technology management and our commitment to never subcontracting—every service call is handled by our certified team.

Unlike competitors who subcontract work, every installation, configuration, and service call is handled by our certified in-house team . This ensures consistent quality, accountability, and expertise you can trust. Our background includes Silicon Valley tech company experience with a $350M exit, bringing enterprise-level innovation to South Carolina businesses.

We provide true comprehensive service—managing everything from AI-powered video surveillance to 100-gigabit fiber networks , all from one trusted partner. Our reputation has been built purely through word-of-mouth referrals based on exceptional service and reliability. When you call at 8:30 on a Friday night, we answer—that's the level of commitment that sets us apart. We're a family-oriented business with the capability to design and manage systems of all sizes, treating every client like our only client.