Privacy Policy

**Effective Date:** December 9, 2025

**Last Updated:** December 9, 2025

## Introduction

MK Technology ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [https://mktechnology.tech/](https://mktechnology.tech/), use our services, or interact with us.

Please read this Privacy Policy carefully. By using our website or services, you agree to the collection and use of information in accordance with this policy.

## Information We Collect

### Information You Provide to Us

We collect information that you voluntarily provide when you:

- **Contact Us:** When you fill out contact forms, call us at (843) 286-5425, or email us at tech@mktechnology.tech, we collect your name, email address, phone number, and any information you choose to share about your project or inquiry.

- **Newsletter Subscription:** When you sign up for our newsletter, we collect your email address and any other information you provide.

- **Customer Portal:** When you access our customer portal, we collect account credentials, service history, and information related to your technology systems and service requests.

- **Request Services:** When you request a consultation or service, we may collect details about your property, technology needs, project specifications, and preferences.

- **Project Information:** For installations and service work, we collect information about your home or business systems, including network configurations, device information, security systems, and access control settings.

### Information Collected Automatically

When you visit our website, we automatically collect certain information about your device and browsing activity:

- **Usage Data:** IP address, browser type, operating system, referring URLs, pages viewed, time spent on pages, and links clicked.

- **Cookies and Tracking Technologies:** We use cookies and similar technologies to enhance your experience, analyze site traffic, and understand user behavior. You can control cookies through your browser settings.

### Third-Party Information

We may receive information about you from third-party services we use to operate our business, such as payment processors, scheduling systems, or business management platforms.

## How We Use Your Information

We use the information we collect for the following purposes:

- **Providing Services:** To deliver, install, configure, maintain, and support smart home automation, security systems, network infrastructure, and other technology solutions.

- **Communication:** To respond to inquiries, provide customer support, send service updates, and communicate about your projects or appointments.

- **Marketing:** To send newsletters, promotional materials, and information about our services (you can opt out at any time).

- **System Management:** To monitor, troubleshoot, and maintain the technology systems we install, including remote access and diagnostics when authorized.

- **Business Operations:** To process payments, manage accounts, maintain records, and fulfill contractual obligations.

- **Website Improvement:** To analyze website usage, improve functionality, enhance user experience, and develop new features.

- **Legal Compliance:** To comply with legal obligations, enforce our terms of service, and protect our rights and the rights of others.

## How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

- **Service Providers:** We share information with trusted third-party vendors who assist us in operating our business, such as:

- Customer portal and project management software (Specifi)

- Email and communication services

- Payment processors

- Cloud storage providers

- IT service providers

- **Technology Partners:** When providing services, we may share relevant information with our technology partners (Control4, PDK, Turing, Lutron, Pakedge, Ubiquiti, Sonos) to ensure proper system configuration, warranty support, or product updates.

- **Legal Requirements:** We may disclose information when required by law, court order, or government request, or to protect our rights, property, safety, or that of our users or the public.

- **Business Transfers:** In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

- **With Your Consent:** We may share information with third parties when you have given us explicit permission to do so.

## System Access and Remote Monitoring

As part of our services, we may:

- Install, configure, and maintain security systems, cameras, access control systems, and network infrastructure at your property.

- Have authorized access to your technology systems for troubleshooting, maintenance, and support.

- Remotely monitor system performance and security when explicitly authorized by you.

- Receive alerts and notifications from your installed systems.

We implement strict security protocols and access controls to protect the integrity and confidentiality of your systems and data. Access is limited to authorized personnel for legitimate service purposes only.

## Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

- Encryption of data in transit and at rest

- Secure servers and network infrastructure

- Access controls and authentication measures

- Regular security assessments and updates

- Employee training on data protection and confidentiality

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

## Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Factors affecting retention periods include:

- Active customer relationships and ongoing service contracts

- Legal and regulatory requirements

- Warranty and service obligations

- Accounting and tax purposes

- Dispute resolution needs

When information is no longer needed, we will securely delete or anonymize it.

## Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

- **Access:** Request access to the personal information we hold about you.

- **Correction:** Request correction of inaccurate or incomplete information.

- **Deletion:** Request deletion of your personal information, subject to legal and contractual obligations.

- **Opt-Out:** Unsubscribe from marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly.

- **Data Portability:** Request a copy of your information in a structured, machine-readable format.

- **Restrict Processing:** Request limitation of how we process your information.

- **Object:** Object to processing of your information for certain purposes.

To exercise these rights, please contact us at tech@mktechnology.tech or (843) 286-5425.

## Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to delete such information.

## Third-Party Websites

Our website may contain links to third-party websites, including our technology partners and customer portal. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

## California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including:

- The right to know what personal information we collect, use, and disclose

- The right to request deletion of your personal information

- The right to opt-out of the sale of personal information (we do not sell personal information)

- The right to non-discrimination for exercising your privacy rights

To submit a request or for more information, contact us at tech@mktechnology.tech.

## International Data Transfers

If you are accessing our website or services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States or other countries where our service providers operate. By using our services, you consent to this transfer.

## Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website with a new "Last Updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy.

## Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

**MK Technology**

Pawleys Island, SC 29585

Email: tech@mktechnology.tech

Phone: (843) 286-5425

We are committed to resolving any privacy concerns you may have and will respond to your inquiry within a reasonable timeframe.

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**Consent:**

By using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.