Comprehensive managed IT services, cloud infrastructure, and cybersecurity for South Carolina businesses. We
handle the technology so you can run your business — proactively, not reactively.
Most businesses and properties operate on a patchwork of physical keys, pin codes, and access cards that
cannot be revoked instantly, cannot be audited in real-time, and cannot adapt when someone leaves the
organisation. Traditional access control is reactive. Cloud-based PDK access control is intelligent — giving
you total visibility and instant control from anywhere in the world.
Our Approach
Complete IT Management.
One Partner.
Three pillars of managed IT that cover your entire technology stack — from infrastructure and cloud to
cybersecurity and user support.
01
Infrastructure & Cloud
On-premise server management, Microsoft 365, Azure, and AWS deployment. Business-critical systems monitored,
patched, and optimised around the clock. We migrate businesses to cloud infrastructure that reduces capital
expenditure, improves resilience, and scales with growth.
Microsoft Partner · Azure · AWS · M365
02
Cybersecurity
Endpoint detection and response, email filtering, multi-factor authentication, and security awareness training.
Layered security that protects your business and your clients — built into every system we manage, not added as
an afterthought.
EDR · MFA · Email Security · Awareness Training
03
Help Desk & User Support
Fast, knowledgeable remote and on-site support for your team. Engineers who know your environment resolve issues
on the first contact — not after three escalations to someone reading from a script. User onboarding,
offboarding, and device management included.
Remote Support · On-Site SC · First-Call Resolution
What We Deliver
Everything Your Business
Technology Requires.
01
Infrastructure Management
Servers and Cloud
Managed Proactively
Physical and virtual server monitoring, patch management, and performance optimisation. Microsoft 365, Azure,
and AWS administration with licence management, security configuration, and cost optimisation. Your
infrastructure stays current and available without your involvement.
24/7 server and cloud monitoring with automated alerts
Monthly security patching and firmware updates
Microsoft 365 and Azure administration
Storage management and capacity planning
02
Cybersecurity
Multi-Layer Protection
Built Into Every System
Endpoint detection and response on every managed device. Email filtering and anti-phishing. Multi-factor
authentication enforced across all accounts. Annual security awareness training for your staff. Vulnerability
scanning and monthly security reporting included as standard.
Endpoint detection and response (EDR) on all managed devices
Email filtering, anti-phishing, and impersonation protection
MFA deployment and enforcement across all accounts
Annual security awareness training for all staff
03
Backup & Recovery
Your Data Protected
and Recoverable
Automated daily backups with tested recovery procedures. Local and cloud redundancy — your data is never in
only one place. Recovery time objectives measured in hours, not days. We test restores regularly so you are
never surprised when recovery is needed most.
Automated daily backups with verified restore testing
Local and cloud-redundant backup storage
Ransomware-resistant immutable backup copies
Documented disaster recovery plan with tested RTO/RPO
04
Help Desk & Support
Real Engineers
Who Know Your Environment
Remote support tickets acknowledged within 30 minutes and resolved by engineers who know your specific setup.
On-site support across South Carolina for issues that require physical attendance. User onboarding,
offboarding, device provisioning, and software management handled end-to-end.
Remote support acknowledged within 30 minutes
On-site response across South Carolina
User onboarding and device provisioning
Software licence management and deployment
Our Work
Featured
Projects
Every system is designed around how the family actually lives — not a spec sheet.
100+ Turing AI cameras providing intelligent security
Why MK Technology
The IT Partner
Your Business Can Rely On.
01
Certified Engineers
Microsoft, CompTIA, and Cisco certified engineers with genuine expertise across the full technology stack. Not
generalists who do a little of everything. Specialists who know the platforms your business runs on.
Microsoft · CompTIA · Cisco Certified
02
Local & Accountable
South Carolina-based team. We are not a national call centre. When your business has a problem, you speak to
an engineer who knows your environment and responds in person when required — same day or next business day.
South Carolina Based · Local Response
03
Full Transparency
Monthly reports covering system health, ticket volumes, security events, and forward-looking recommendations.
You always know what we are doing and why. No black box IT management — complete visibility into your
technology estate.
Monthly Reporting Included
04
Proactive, Not Reactive
We monitor, patch, and optimise your systems continuously. Our goal is to resolve issues before your team
experiences them — not to react after something breaks and the business is already down.
24/7 Proactive Monitoring
“
MK Technology didn't just install an access system — they
transformed how our entire facility is managed.
Zero unauthorised entries since day one. That speaks for itself.
David HarringtonOwner, Store-It-All — Myrtle Beach, SC
Google Review
“
The PDK platform is genuinely remarkable.
Managing 200 users across three buildings
is now something I do from my phone in under a minute. It just works.
Christine & Robert EllisonHomeowners — DeBordieu Colony, SC
Google Review
“
We were sceptical about moving away from traditional key cards.
Now our entire team uses their phones.
Zero complaints, zero lockouts, zero lost credentials.
Chief James ThorntonFire Chief — Murrells Inlet Fire Department
Google Review
“
I called at 8:45 on a Friday evening — a door wouldn't lock before a holiday weekend.
Someone answered, someone showed up,
and the system was secured before we closed.
Margaret FontaineHomeowner — Pawleys Island, SC
Google Review
“
From the front gate to every internal door —
every credential works perfectly across every location.
The team treated our campus as if it were their own facility.
Thomas & Sandra WhitmoreProperty Managers — NMB RV Park & Resort
Google Review
5.0
Google Reviews
02 / 05
Investment Calculator
What Is Unreliable IT
Actually Costing Your Business?
Adjust the sliders to your business. We'll estimate the annual cost of IT downtime and support overhead your
team is absorbing right now.
Based on industry IT downtime and cybersecurity incident benchmarks. Estimates only — actual costs vary by
industry and business profile.
Common Questions
Frequently Asked
Questions
How is managed IT different from break-fix support?
Break-fix means you call someone when something breaks and pay per incident. Managed IT means a partner
monitors your systems continuously, prevents problems from occurring, and resolves issues often before you
notice them. You pay a predictable monthly fee for comprehensive management rather than unpredictable
invoices for emergency repairs.
Do you replace our existing IT staff or work alongside them?
Either. Some clients have no internal IT resource and we act as their complete IT department. Others have an
IT manager or team and we provide a specialist managed layer for infrastructure, security, and complex
issues. We adapt to your existing structure and fill the gaps that make the most sense for your business.
How quickly do you respond to support requests?
Remote support tickets are acknowledged within 30 minutes and resolved by a qualified engineer within the
SLA defined for the issue priority. Critical business system outages receive immediate response. For issues
requiring on-site attendance, we provide same-day or next-business-day response across our South Carolina
service area.
What cybersecurity protection is included?
Our standard managed IT service includes endpoint detection and response on all managed devices, email
filtering and anti-phishing, multi-factor authentication deployment, monthly security patching, and annual
security awareness training for your staff. Advanced packages include vulnerability scanning and SIEM
monitoring.
Can you help us migrate to Microsoft 365 or cloud services?
Yes. Cloud migration is one of our most common engagements. We plan and execute migrations from on-premise
Exchange, file servers, and legacy systems to Microsoft 365, Azure, and cloud storage. Migrations are
planned to minimise disruption and include staff training so your team is productive from day one.
What is included in your monthly reporting?
Monthly reports cover system health scores for servers, network, and endpoints; ticket volumes and
resolution times; security events and patch compliance; storage capacity trends; and a recommendations
section. Quarterly business reviews give your leadership team a strategic view of your technology estate and
roadmap.
What areas of South Carolina do you serve?
We serve the entire state including Pawleys Island, Myrtle Beach, Charleston, Mount Pleasant, Georgetown,
Summerville, Columbia, Greenville, and Fort Mill. If your project is in South Carolina, we can help.
How much does managed IT cost?
Managed IT is typically priced per user per month. For a 25-user business our all-inclusive plans including
monitoring, patching, cybersecurity, help desk, and monthly reporting start from around $1,500 per month.
Pricing scales with user count, infrastructure complexity, and the level of support required. We provide a
fixed-price proposal after an initial assessment.
Get Started Today
Your Business Deserves
IT That Just Works.
Schedule a free IT assessment. We review your current infrastructure, identify risks and gaps, and present a clear
managed service proposal.